FAQ

Our clinical team includes a board-certified pediatrician and a pediatric nurse practitioner, bringing over a decade of dedicated pediatric care to your family. 

All of our licensed providers are certified in Pediatric Advanced Life Support (PALS) and adhere to evidence-based guidelines supported by the American Academy of Pediatrics.

We do not currently accept insurance. We operate on a private pay basis. However, we can provide an invoice for your child’s care that you can submit to your insurance company for potential reimbursement.

When you call, you will speak with a member of our staff who will assess the reason for your visit and establish if it is something that can be addressed with the services we provide. You will then be given an estimated time of arrival for your provider, and provided updates if any delays occur.

Our providers carry medications to treat allergic reactions, including antihistamines and steroids. While we do carry epinephrine for severe allergic reactions, we strongly recommend that children with life threatening symptoms go to the nearest emergency room.

We are available from 6am to 10pm.

We offer limited telemedicine visits. Most of our services are more conducive to in-person visits where we physically examine the child. However, for certain rashes, skin infections, swimmer’s ears, or other limited diagnoses, we will consider telemedicine visits.

Our providers do not offer emergency services. They will assess the child, and if they determine that your child’s condition requires a higher level of care, they will guide you to the nearest emergency department.

No, just a clean, comfortable, well-lit area with enough room for us to examine your child is perfect! 

Arrival times depend on appointment availability, your location, and current visit volume. When your visit is confirmed, we’ll provide an estimated arrival window and keep you informed of any changes.

Because sick kids often just want to stay at home! At home care means no crowded waiting rooms, no loading a sick child into the car and no trying to keep siblings entertained in the clinic. Cookie Dough Pediatrics brings pediatric-focused care to the place where your child is often most comfortable-their own home.

Cookie Dough Pediatrics is NOT an emergency medical service! Call 911 or go to the nearest emergency room IMMEDIATELY if your child is experiencing a potentially life threatening condition such as severe difficulty breathing, severe allergic reaction, unresponsiveness, seizure, significant trauma or another situation in which you believe your child needs emergency care.